Friday, May 29, 2009

Windows Vista Service Pack 2

Windows Vista Service Pack 2 is an important update that includes support for new types of hardware and emerging hardware standards. You will find information about the specific changes and improvements included in SP2 below.

Even after the release of SP1 for the winodws vista all these drawbacks are not removed compatibility , one of the major concern for the windows vista user is regarding drivers compatibility , many of the drivers for the devices are not compatibile for the Windows Vista .

Microsoft has released SP2 for Windows vVsta ,On Wednesday, Microsoft announced that Windows VistaSP2 is RTM (Released to Manufacturing), which means Service Pack 2 (SP2) for Windows Vista will be available for download.

While Vista SP1 was a comprehensive updates that fixed the now well-known performance- and device-driver compatibility issues that early Vista users faced, Vista SP2 fine-tunes performance and adds support for new types of hardware and emerging standards.

We can download SP 2 from Windows Update and If you have SP1 already you'll only have to download 43MB of files (60MB for 64-bit); the full installer is anywhere from 302MB to 622MB depending on the languages and whether it's 64-bit).

You'll get some of that space back; the Service Pack Clean-up tool removes files from RTM and SP1 that SP2 replaces. Expect to have to install an update and reboot first; this update installs a servicing stack that makes the SP2 installation faster and handles removing updates and optional features once it is installed. If you tried the beta of SP2, you have to uninstall it first to get the release version.

This speeds up both indexing and search, it indexes shared folders and (if you want) encrypted files and it's more reliable (Microsoft says it fixes over 85 per cent of reported crashes), but you can download it separately.

Some of the key features of the windows vista SP2 are the followings :--

1. Windows Search 4.0 for faster and improved relevancy in searches.
2. Bluetooth 2.1 Feature Pack supporting the most recent specification for Bluetooth Technology.
3. Ability to record data on to Blu-Ray media natively in Windows Vista.
4. Adds Windows Connect Now (WCN) to simplify Wi-Fi Configuration.
5. Windows Vista SP2 enables the exFAT file system to support UTC timestamps, which allows correct file synchronization across time zones.

But its a big question mark on windows vista Sp2 success after the release of windows 7 which will have some enhanced features.

Wednesday, May 27, 2009

"CD or DVD drive is not recognized" in Windows Vista

Many computer users have experienced an issue of "CD or DVD drive is not recognized" in Windows Vista. This issue can be occurred after you try to update, installed, uninstalled a program or Windows Vista operating system. This issue can be troubleshoot by System Restore but even if the issue persist then we should follow these steps :--

1.Click on "Start" and then click on "All Programs'.
2.Click on "Accessories" and then click on "Run".
3.Type “regedit" and then click on "OK" tab.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4.In the navigation pane, locate and then click the following registry sub key :-
5.In the right pane, click on "Upper Filters". You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click Upper Filters only. If you do not see the Upper Filters registry entry, you still might have to remove the Lower Filters registry entry. To do this, go to step 8.
6.On the Edit menu, click Delete.
7.When you are prompted to confirm the deletion, click Yes.
8.In the right pane, click on "Lower Filters". Note If you do not see the Lower Filters registry entry, unfortunately this content cannot help you any further. Go to the section for information about how you can find more solutions or more help on the Microsoft Web site.
9.On the Edit menu, click on "Delete".
10.When you are prompted to confirm the deletion, click on "Yes".
11.Exit Registry Editor.
12.Restart the computer.

This issue may have occurred after one of the following situations :-
1. You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
2. You install or uninstall CD or DVD recording programs.
3. You uninstall Microsoft Digital Image.

We should always create a "System Restore" point before performing any troubleshooting steps.

Thursday, May 14, 2009

iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock ( and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

computer repair,help and support

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",
added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.


Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit:


Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit